Unfortunately, some orders may experience delivery delays. Many couriers including Royal Mail have been experiencing unprecedented volumes of parcels and packages due to the rise in eCommerce, along with staffing issues due to staff isolating due to Covid-19.
We kindly ask for your patience at this time with such delays, however, if you have not received your order 14 working days after postage please contact us at: firstname.lastname@example.org where we will do our best to help.
All postage pricing is based on total order weight and is therefore calculated at checkout using Royal Mail/DPD's current rates, we do not profit from postage costs!
We send many orders via Signed For or Fully Tracked services, so please ensure someone is available to take in your delivery.
For more information please see our postage info page.