Unfortunately, due to copyright and trademark law, I am not able to use your child’s favourite character. Please ensure ask to see proof of a license before you order as many sell such products illegally!
This completely depends! Usually fabric takes between 6-12 weeks to be printed and be delivered to me. It then takes further 7-14 days to make into the finished product.
Ideally you should place your order 4 weeks before it’s needed. This is to ensure that it arrives on time for the special day. This includes processing time, as your order is unlikely to be the first/only order I have at any one time and orders are made in order based on order date. If you need your order urgently please contact me first, I may be able to rush your order through but this will incur a rush fee and may require a postage upgrade too.
Absolutely not, in fact I never even see the money! This is sent directly to CarbonClick and is then distributed towards their projects, find out more on them here: https://carbonclick.com/how-it-works/projects/
Great question! Our planet matters and I’m very keen to ensure that Easterkins is as eco-friendly as possible. I’m lucky to have solar panels on my home which helps power all my machines and equipment. It takes a bit of juggling but it can be done. I also drive a hybrid vehicle which means far less carbon emissions are produced when I deliver locally or drive to the post office to drop off parcels. All Easterkins packaging is either recyclable or compostable. I work hard to source organic or pekoe-tex Standard 100 fabrics and materials too. There’s always more that can be done, so if you have a suggestion please get in touch, I’d love to hear from you!
First of all, I hope you’ll never want to return an product. If your product is a custom made item or has been personalised in anyway, I am unable to offer a return or a refund. Unless there is a complete failure of the product or an error made by myself. Also any sanitary, personal hygiene, underwear products cannot be returned for hygiene reasons.